By size
A phone system for 1–20 people
A proper phone system for a small team: one number, a menu, and staff on the apps they already carry, hosted in Nairobi so there is nothing on site to look after.
What a small system looks like
One number and a menu
Callers choose sales, accounts or the operator, and reach the person who can help.
Staff on the apps
The office line on everyone's mobile and laptop. Desk phones only for those who want one.
After hours, handled
Your greeting when the office is closed, and voicemail that arrives by email.
Nothing on site
Hosted in Nairobi, updated, backed up and watched by us.
How the licence is sized
A 3CX licence counts the calls that can happen at the same time, not the people who have an extension. The smallest licence we sell carries 4 calls at once and covers up to 15 users.
Basic does what most small teams need. Pro is the step up when callers start waiting in a line, or you want WhatsApp or video meetings in the same system. Compare the editions.
| Calls at once | Users it covers |
|---|---|
| 4 | Up to 15 |
| 8 | Up to 40 |
What a small team gets from each edition
| Capability | Basic | Pro | AI |
|---|---|---|---|
| Auto attendant, IVR and ring groups | Included | Included | Included |
| The apps, on every device | Included | Included | Included |
| Desk phones | Included | Included | Included |
| Website live chat and SMS | Included | Included | Included |
| Call queues | Not included | Included | Included |
| Not included | Included | Included | |
| Video meetings Up to 100 people on Pro, 250 on AI | Not included | Included | Included |
Your first month
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1. One conversation
We agree your number, what the menu says, and who gets an extension. Usually a single call.
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2. The build
The system is built in Nairobi, the menu recorded, and the app installed with each person rather than emailed to them. It runs alongside your current number while everyone tries it.
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3. The switch
Your number moves across, or is forwarded to the new system where it cannot. The provider you are leaving sets the pace of a move, so the old line keeps working until it lands.
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4. The check-in
A couple of weeks later we look at the call log with you and adjust the menu and the ring order to how your calls really arrive.
What it costs
A hosting plan, monthly or yearly, a one-off setup, and the 3CX licence, which renews each year. All of it in shillings, in one quote, so no part of it arrives later as a surprise.
With no hardware to wait for, a small office is often live within the week. Switching an existing number over is what takes longest.
Up to ten extensions, the setup is our Quick Start package; above that, Business.
How many calls at once do you need?
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Picture your busiest ten minutes
Monday morning, month end, the hour after an advert runs. Not an average day.
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Count the calls happening together
People talking to someone outside, plus the callers you would rather hold in a queue than turn away.
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Bring the number to the demo
Or your call records, and we will work it out together. We size it to fit, not up to the next tier.
Running an office or a shop? What the system looks like for SMEs.
See it on a real system
A 30-minute session on a live system, walked through in your own terms. No obligation.
We confirm your slot within 24 hours. Prefer to write? Email or message us.