Feature
Integrations
The phone rings and the customer's record is already on screen. Your team stops asking people to repeat their account number, and the call log writes itself into the CRM instead of onto a notepad.
What it does
The CRMs are ready-made
Salesforce, Dynamics 365, Zoho, Odoo, HubSpot, Zendesk and more: you choose yours and connect it, rather than commission a project. The caller is matched to their record before anyone says hello.
Microsoft 365 and Google Workspace
Contacts and calendars your team already keeps, in the phone system. Presence can follow the calendar, so a meeting is not interrupted.
Hotel property management
The hotel module talks to property management systems through the Fidelio and Mitel protocols. Tell us which system your property runs and we will check it against that list before you commit to anything.
An API for the rest
When the system that matters is the one your team wrote, there is an API to connect it to rather than a list of supported vendors to lose to.
Every CRM and system 3CX connects to, with who maintains each →
Which edition you need
| Capability | Basic | Pro | AI |
|---|---|---|---|
| CRM integrations | Not included | Included | Included |
| Microsoft 365, full integration | Not included | Included | Included |
| Microsoft 365, user sync only | Included | Included | Included |
| Google Workspace, full integration | Not included | Included | Included |
| Hotel module Self-managed systems only | Included | Included | Included |
| Hotel PMS integration From 16 calls at once | Included | Included | Included |
| The Call API, for anything else | Not included | Not included | Included |
See it on a real system
A 30-minute session on a live system, walked through in your own terms. No obligation.
We confirm your slot within 24 hours. Prefer to write? Email or message us.