TechAccess Solution

Feature

Integrations

The phone rings and the customer's record is already on screen. Your team stops asking people to repeat their account number, and the call log writes itself into the CRM instead of onto a notepad.

What it does

The CRMs are already set up

Salesforce, HubSpot, Zoho, Zendesk and others connect through a wizard rather than a project. The caller is matched to their record before anyone says hello.

Microsoft 365 and Google Workspace

Contacts and calendars your team already keeps, in the phone system. Presence can follow the calendar, so a meeting is not interrupted.

Hotel property management

The hotel module talks to property management systems through the Fidelio and Mitel protocols. Tell us which system your property runs and we will check it against that list before you commit to anything.

An API for the rest

When the system that matters is the one your team wrote, there is an API to connect it to rather than a list of supported vendors to lose to.

Which edition you need

Which 3CX edition includes each capability on this page.
Capability Basic Pro AI
Pre-configured CRM integrations Not included Included Included
Microsoft 365 and Google Workspace Not included Included Included
Caller record opens on the screen Not included Included Included
Call logs written back to the CRM Not included Included Included
Hotel property management systems Not included Included Included
API for anything else Not included Included Included

See it on a real system

A 30-minute session on a live system, walked through in your own terms. No obligation, and prices in KES.

We confirm your slot within 24 hours.