TechAccess Solution

Feature

Apps and mobility

One extension, wherever the person is. The office number rings on a laptop in the office, a phone in a matatu, and a handset on the desk, and the client never learns anyone's private number.

The 3CX Web Client in a browser, showing the team directory with presence and an incoming call.

What it does

The same extension on every device

A web client in the browser, desktop apps for Windows and macOS, and apps for iPhone and Android. Answer on the laptop, carry on from the phone on the way out.

Desk phones where they suit

Reception usually wants a real handset. Supported deskphones configure themselves from the system, so a replacement is plugged in rather than set up.

Presence, so you stop guessing

You can see who is free, who is on a call and who is out, before you transfer a client to a phone that will ring at an empty desk.

The business keeps the number

When someone leaves, their extension moves. The relationships they built stay with the company, because clients were calling the company all along.

Which edition you need

Which 3CX edition includes each capability on this page.
Capability Basic Pro AI
Web, desktop, iPhone and Android apps Included Included Included
Deskphone support with self-configuration Included Included Included
Presence across the team Included Included Included
Push notifications on mobile Included Included Included
Hot desking Not included Included Included

See it on a real system

A 30-minute session on a live system, walked through in your own terms. No obligation, and prices in KES.

We confirm your slot within 24 hours.